IGS may collect personally identifiable information such as name, postal address, telephone number and e-mail address. This personal information is collected and used by IGS staff for the purpose of facilitating a relationship or business transaction.
The IGS website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on IGS computers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with “https:” for all browsers.
The IGS does not sell or rent e-mail addresses to other organizations. Certain e-mail addresses may be published in both print and electronic IGS publications including the IGS website. The IGS may generate e-mail for the following types of communication:
- Notification e-mail to which the individual may subscribe and unsubscribe.
- Transactional e-mail, which is the result of a business transaction initiated with the IGS.
- Relationship e-mail, which is sent as an informational service because of a relationship with the IGS.
- Commercial e-mail, which is sent to promote an IGS product or service (You may opt not to receive this type of e-mail).
- Correspondence from IGS staff as a result of a communication initiated by a member or customer.
E-mail that has a provision for opt-out will include instructions on how to do so. All inquiries regarding subscription-based e-mails should be directed to the IGS Member and Customer Services Department (see IGS Contact Information below).
Postal mailing list’s, comprised of full name and postal address, will not be sold to other organizations (e.g. professional societies and/or commercial publishers) for any promotional or informational use.
The IGS may occasionally send informational or promotional materials to members and customers. You may choose to exclude yourself from all, none, or only non-IGS mailings by contacting the Member and Customer Services Department (see IGS Contact Information).
The IGS uses third-party agents for several business purposes, including credit card validation, hotel registration, and shipping. These agents are permitted to use your personal information only to provide the IGS with a specific service and not for any other purpose. Please contact the IGS Member and Customer Service Department (see IGS Contact Information) if you believe this policy has been violated.
The IGS makes every effort to preserve your privacy, but we may need to disclose personal information when required by law.
Non-personal information is collected behind the scenes by the IGS web server and is used to compile general website usage statistics or facilitate access to restricted website services. Such information includes:
- IP address of computer
- Browser-related information
- Locations visited on the website
IP address is used to verify access rights of licensed subscribers to IGS products that require license agreements, such as IGS Customer Login pages. They also aid in the general administration of the website.
A HTTP Cookie is a piece of data that is stored by your browser in either your computer’s memory or on your computer’s hard drive. We do not collect any data other than what you enter into our submit form on our contact page.
There are no public or private forums on the IGS website.
How can you update your personal Information?
How can you remove your online information from our records?
How do you remove your email from our Opt-In email list?
You can make changes to personal information in several ways:
Contact IGS Customer Services (see contact information below).
Email: IndoorGardenSuperstore@comcast.net – In the Subject line type, “Remove”. For all other requests type, Customer Services in the Subject line. You must type either requests at the very beginning of the Subject line for timely service.
By postal service: IndoorGardenSuperstore – 2570 Dixie Highway Waterford, MI 48328
Telephone: Toll-Free – (877) 224-9376 – Local #: (248) 673-2200